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Find answers, tutorials, and guides for onboarding, billing, direct ordering, websites, themes, and technical support.
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🚀 Getting Started
How do I create a restaurant account?
Visit /signup and complete the guided registration: enter your restaurant details, create your owner account, and start configuring your menu.
What happens after I sign up?
After signup, the platform creates your restaurant workspace. You can upload a PDF menu, enter your website URL, or add a photo of your printed menu to build an editable structured catalog.
Do I need technical skills to use the platform?
No. The platform is designed for restaurant owners and kitchen operators. The dashboard provides guided controls for menu updates, hours, themes, prep times, and order management.
Can I try before committing?
Yes. The Free plan lets you configure your digital menu, explore the owner dashboard, and preview your custom storefront without any upfront payment or credit card required.
🤖 AI Features
How does the AI menu import work?
Upload a PDF file, snap a smartphone photo of a printed menu, or paste your website URL. Our AI reads the document, extracts dish names, descriptions, prices, categories, and size variants into an editable draft for you to review and publish.
Which formats does menu import support?
Supported formats include PDF menus, JPG/PNG menu photos, website URLs, and manual entry. Request a specialized format via our contact form.
How does the Digital Storefront Generator work?
Our system analyzes your restaurant name, menu items, cuisine type, and location to automatically assemble a responsive website with custom color themes, hours, and direct online ordering.
💳 Billing & Plans
What are the subscription plans?
Free ($0/mo): Digital menu tools with limited AI assistance for early setup.
Launch ($29/mo): Digital storefront, AI menu import, and direct online ordering with a 1% platform fee.
Growth ($79/mo): Adds custom domains, loyalty tools, advanced analytics, and 0% platform commission.
Scale ($149/mo): Adds multi-location operations, team permissions, POS integrations, API access, webhooks, and consolidated reporting.
Launch ($29/mo): Digital storefront, AI menu import, and direct online ordering with a 1% platform fee.
Growth ($79/mo): Adds custom domains, loyalty tools, advanced analytics, and 0% platform commission.
Scale ($149/mo): Adds multi-location operations, team permissions, POS integrations, API access, webhooks, and consolidated reporting.
Can I switch plans anytime?
Yes. You can request plan changes at any time through support. Plan changes are applied according to your active billing period and current subscription terms.
🛒 Online Ordering
How does online ordering work?
Guests visit your restaurant's digital storefront, browse dishes, customize modifiers, and check out with instant phone OTP verification (no mandatory accounts). Orders appear in real time on your kitchen dashboard with audio chimes.
How do I receive order notifications?
Order notifications sound an audible chime and appear live in your owner dashboard. You can accept, reject, or adjust prep times with a single tap on any phone, tablet, or laptop.
Do guests need to download an app to order?
No. The storefront runs in modern mobile web browsers and requires no app download.
🎨 Website & Themes
Can I use my own domain name?
Yes, on Professional and Ultimate plans. You can connect any custom domain (e.g. www.yourrestaurant.com) to your storefront. We provide automated SSL certificate configuration.
How do I change my restaurant's theme?
Go to your owner dashboard → Appearance → Themes. Preview modern and traditional templates with live demo data and apply changes with one click.
⚙️ Technical
What devices and browsers are supported?
The platform supports all modern mobile and desktop browsers (Chrome, Safari, Firefox, Edge, iOS Safari, Android Chrome).
How is customer and restaurant data protected?
Production traffic is protected with HTTPS, authenticated owner sessions, and tenant-scoped data access. Contact [email protected] for data access or deletion requests.